THE OUTLOOK : IT INFRASTRUCTURE

companies to flex and scale to meet current demand , as well as prepare for future growth . Access to additional expertise and the latest solutions makes it much easier for companies to innovate digitally , reducing the risk and cost of doing so . Even more , digital services will allow companies to scale capabilities at pace with shifting user needs — all without having to upgrade technology . HP ’ s recent Teradici acquisition introduces a complementary set of cloud-based and remote capabilities to products like HP workstations , offering customers high-performance computing and the flexibility of virtual access that will cater to their individual needs .

Ultimately , service offerings empower IT organizations to face whatever comes next . Organizations capitalizing on these innovations will minimize disruption , whether that ’ s ongoing workforce changes , talent shortages , or something else entirely . It ’ s a new approach for a new digital era , one that promises to transform today ’ s challenges into genuine opportunities .

Sumeer Chandra

Global Head of Services for Personal Systems

Businesses must adopt modern IT architecture to keep their hybrid workforce productive and engaged .

he hybrid workplace is here to stay . Not only do company leaders need to keep a distributed workforce connected and secure , they also need the appropriate tools to foster ongoing employee collaboration , engagement , and productivity , all while keeping their teams healthy and happy . Many are turning to IT for solutions to ensure their business and employees are empowered to thrive amid these challenges .

ILLUSTRATION BY ROSE WONG

IT services spending is projected to hit $ 4.5 billion in 2022 , with enterprise software as the highest growth segment .

Source : Gartner

Demands on IT continue to grow Unpredictability is the primary challenge of the work-from-anywhere world . For IT teams , long-standing approaches to endpoint management and support aren ’ t flexible or proactive enough to meet the needs of remote employees . For example , on-site device support and incident ticketing were once considered tried-and-true processes , but now are too slow and reactive . And traditional solutions such as VPN connections are now used excessively , making them unreliable and unstable .

Even the basic task of getting an employee the right technology is often sluggish and complex , as PC imaging and deployment techniques typically involve time-consuming manual processes , not to mention the logistics required to deliver and set up newly imaged PCs to many different home addresses .

Unpredictable workplaces and workstyles are also a nightmare for security , creating additional vulnerabilities to increasing daily threats . Malicious actors prey upon our lowered defenses outside corporate firewalls , while patches and software updates have become more difficult to deploy .

The harsh reality is that most IT departments don ’ t have the resources to permanently support a broadly distributed workforce . And while the limitations of

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