HP Innovation Journal Issue 13: Winter 2019 | Page 5
WELCOME
As Heraclitus once said, “The only
thing that is constant is change.”
I cannot think of a truer statement as we
live and work in a world that is in a state
of continuous transformation. Advance-
ments in technology, changing customer
and employee expectations, and a growing
need for sustainable impact are all pushing
us to reimagine and reinvent faster than
ever before. From the office to the manu-
facturing line, the retail storefront or the
hotel lobby, digital transformation is rapidly
changing the fabric of the world around us.
At HP, we embrace change and the opportu-
nities it presents us. We are always looking
to improve and empower the world around
us through innovation and foresight. To
do that, we must continuously evolve and
transform, from how we work, to how we
are organized, to how we innovate. Our new
CEO, Enrique Lores, shares his vision to
advance, disrupt and transform HP in order
to create greater value for our customers,
partners and employees. Christoph Schell,
HP’s first chief commercial officer, discusses
how our own operational transformation
will drive more seamless integration and
alignment across many aspects of the cus-
tomer journey.
Also in this issue, Angela Salmeron and
Andrew Buss from the International Data
Corporation explore the reimagined work-
place, no longer defined by physical offices
or experiences, but by an “anywhere and
everywhere” way of working. Salmeron
and Buss convey why we are becoming
less place-dependent and time-bound, and
instead adopting a workstyle that mixes
physical, digital, and immersive experiences
and technologies. Their article is a look
inside our modern, mobile-first world, and
its effect on workspaces.
The office is not only changing in a phys-
ical sense but also as a result of changing
employee demographics and expectations.
In the article “The Workforce of Tomor-
row,” we take a closer look at how our next
generation of employees, Generation Z, is
transforming workplace values, motiva-
tions, and workstyles. Enjoying greater
freedom and autonomy than their predeces-
sors, Generation Z is increasingly working
remotely, with flexibility and work-life har-
mony enabled by technology.
Beyond the office, this issue explores the
role digital technology plays in the trans-
formation of industrial businesses as they
grapple with disruption and increasing pres-
sures to improve productivity. We’ll also
look at how technology is leading to more
personalized and convenient retail and hos-
pitality customer experiences.
To achieve this level of transformation,
businesses of all sizes are racing to meet
their customers where they are, and to
speak their digital language of choice.
My colleague Kim Rivera, president of
strategy and business management,
shares how HP is building a coher-
ent, connected digital capability to
achieve the speed and deliver the
experience HP’s customers, part-
ners, and employees expect.
We are standing at the preci-
pice of fundamental change and
opportunity. With digital trans-
formation delivering a powerful
competitive advantage for those
organizations that harness the
potential to enhance their customer,
partner, and employee experiences.
Let’s embrace change and create the
future together.
SHANE WALL
Chief Technology Officer and
Global Head of HP Labs
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