THE OUTLOOK : DIGITAL TRANSFORMATION

Our plastics strategy looks to eliminate plastic where we can , choose sustainable materials when possible , replace virgin plastic with recycled plastic , and help customers recycle so that any plastic used returns to our supply chain . Since 2017 , we ’ ve incorporated over 3.1 million pounds of ocean-bound plastic in HP products . In 2019 , we invested $ 2 million in a plastics washing line to scale up supply for ocean-bound plastic and create new economic opportunities in Haiti . We ’ ve also achieved an 80 % reduction in plastic use per liter of ink with HP Eco-Carton Ink Cartridges .

Now , we ’ re working to disrupt the plastic packaging industry with our Molded Fiber Advanced Tooling Solution and our recent acquisition of Choose Packaging , the maker of the world ’ s only plastic-free paper bottle .

The effect of Device-as-a-Service ( DaaS ) model : With DaaS , HP does more than just make devices — we sell more sustainable solutions for the entire product life cycle . In this business model , we extend product life through maintenance , upgrades , and repair . At the end of the product life cycle , HP takes responsibility for recovering and reusing all materials . In addition to giving HP greater resilience in the face of material shortages , DaaS can help customers meet their own sustainability goals by purchasing a service with a lower carbon footprint and a built-in zerowaste commitment . Everyone wins .

How it helps HP achieve its climate goals : In 2021 HP announced a new set of ambitious climate action goals , including a commitment to become net zero across our entire value chain by 2040 . HP ’ s life cycle assessment of circular business models has shown that product emissions can be cut significantly while improving resource efficiency and reducing ecosystems impacts . Meeting our goals will require us to drive our values with greater urgency . By investing in innovation and empowering our own team members to embrace circularity in product and service design , we ’ re positioning HP to make circularity the new normal and transform the way we do business forever .

Ampily Vijay

Global Head of Digital Strategy & Solutions

Why this transformation is fundamental for HP ’ s growth .

illustrations by seb agresti

“ We want to get HP to where every experience , decision , and journey is connected , personalized , and simplified for customers , employees , and partners ,” Vijay explains . “ We do that ,” she says , “ by becoming a digital-first company built upon a holistic ecosystem .

“ Digital [ transformation ] is nonnegotiable in today ’ s world ,” she says . J

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